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Trials4us: Cookies Notice 

In the spirit of transparency and to comply with the UK General Data Protection Regulation (GDPR) and Privacy and Electronic Communication Regulation 2003 (PECR), this document provides details how Richmond Pharmacology Limited (referred to as “Richmond”,our” or “we”) processes any personal data collected or received when users visit our websites www.richmondpharmacology.com www.trials4us.co.uk and www.trials4japanese.co.uk 

We act as the data controller for the personal data collected and processed regarding visitors to these websites.

1. PURPOSE

This Cookie Policy explains how we collect, use, store and transfer personal data in relation to cookies specifically.

We process all personal data in compliance with relevant data protection laws and any applicable privacy laws within the jurisdications in which we operate.  This means that your personal data will be:

  • Used lawfully, fairly and in a transparent way
  • Collected only for valid purposes that we have clearly explained to you and will not be used in a way that is incompatible with those purposes
  • Accurate and up-to-date
  • Retained only for as long as necessary for the purposes that we have told you about or when we have a legal obligation to retain for a specific period of time
  • Kept securely and treated with respect

2. WHAT INFORMATION DO WE COLLECT AND HOW IS IT USED? 

When you visit our websites www.richmondpharmacology.com www.trials4us.co.uk and www.trials4japanese.co.uk  we use cookies and other similar technologies to collect information to help us provide you with a good experience and also to allow us to improve the sites and the services that we offer.  This means that when you visit this website, cookies or similar technologies will be placed on your computer/device, unless you decline via the website cookie banner pop-up.  

So that you know more about the technologies used and can make informed decisions about how your data will be collected, we have provided a description of these in Section 6.

3. WHAT ARE COOKIES & HOW DO WE USE THEM?

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. 

WE USE COOKIES TO: 

  • understand and save user’s preferences for future visits; 
  • compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. 

4. THIRD-PARTY LINKS 

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. 

5. GOOGLE ADVERTISING

Our websites use the web analysis service “Google Analytics 4” from Google LLC, of 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics 4 is an analytics service that enables us to measure traffic and engagement across our website. In order to increase the security of your Personal Information, the “IP anonymization” function is activated by default and cannot be adjusted by users which means that Google Analytics 4 will not store IP addresses of users. For more information on how IP anonymization works, please refer to: https://support.google.com/analytics/answer/12017362?hl=en 

Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity for us and to provide us with other services relating to website activity and internet usage. Richmond uses the data received from Google Analytics for business planning, for its own business activities and for marketing measures in order to better understand how the content of our web services and the associated experience can be improved.

To disable such cookies from being applied, you may select “Decline” in the cookie banner pop-up.

6. TYPES OF COOKIES

ESSENTIAL OR “STRICTLY NECESSARY” COOKIES

These are essential to the running and functionality of the website and it is recommended that this type of cookie is not disabled, as doing so may affect the performance and function of the site, but you can manage them via the table in Section 6.

PERFORMANCE OR EXPERIENCE COOKIES

These cookies collect information about how visitors use a website.  For example, which pages are visited most often, how people navigate around the site and if there are any error messages that appear.  They collect only anonymised data or aggregated information that is used to improve the way the site works and the user experience.

FUNCTIONALITY OR SESSION COOKIES

These cookies allow the website to remember the preferences and choices you make, such as your preferred language, region and user name.  They gather information on things you customise and select and retain it for your next visit.  They are not essential but enhance user experience and efficiency.

THIRD PARTY COOKIES

Some websites use third party services and software, such as maps, online videos or social networking features.  Many of these services may set cookies in your browser.  This website has no control over third party cookies, but visitors can opt out of these via their browser.

FLASH COOKIES

These are common in website adverts, video clips and animation.  They enable a website to recognise the users browser when it returns and store information such as when a video 

ADVERTISING COOKIES

These are used to deliver adverts that are deemed relevant to you and your interests, based on your previous web browsing history.  They keep track of which adverts have been viewed and control how many times a person is exposed to the same advert, whilst tracking the effectiveness of marketing campaigns,  They information is then used for remarketing, by customising the adverts the user sees on other websites.

WEB BEACONS

These are “bits” of data that count the number of users who access a website.  They allow organisations to see if a cookie has been activated, if a user has clicked through to that site from a link or advert contained within an email. These are used to identify which emails are of most interest to a customer and track the success of an advertisement or marketing campaign.

7. HOW YOU CAN CONTROL AND DELETE COOKIES

Most cookies help you get the best out of our website, however, if you do not wish for cookies to be applied, you can select “Decline” via the website cookie banner pop-up. If you decline, only strictly necessary cookies will be applied, which are required for the website to operate.

Additionally, you can also set up your browser to delete or refuse some or all of these, or to let you know if a cookie has been sent.

Please remember, if you do delete some or all cookies via your browser, the website may not function fully and your experience may be affected.

If you want to learn more about cookies, including how to manage and delete them, the following 3rd party websites provide clear information:

8. CHANGES TO THIS POLICY

As we strive to improve our service, we may review this Cookie Policy from time to time. We reserve the right to change this notice at any time by posting an updated version on our website. 

9. CONTACT US

If there are any questions regarding this Cookie Policy, you may contact us using the information below:  

Richmond Pharmacology 
1a Newcomen Street 
London 
SE1 1YR 
England  

info@richmondpharmacology.com 
+44 (0) 20 7042 5800 

Data Protection Officer:  
DPO@richmondpharmacology.com

Click here to download the PDF version of this Cookie Policy